For information and policies about Covid-19, For more details click here.
Travel Advice during Covid-19 Period at Angkasa Pura II Airports. Click here.
Enhancement of Precautionary Measures Against Covid-19 at Angkasa Pura II Airports. Click here..

  • News
  • PT Angkasa Pura II Speeds Implementation of Digital Travel Document Check


Latest news about PT Angkasa Pura II (Persero)

PT Angkasa Pura II Speeds Implementation of Digital Travel Document Check

05 Jun 2020

WARTAKOTALIVE.COM, JAKARTA - PT Angkasa Pura II (Persero) is preparing a Pre-Clearance Document Information System to carry out digital document checks of passenger routes for domestic flights in the middle of the Covid-19 pandemic.

In the midst of this pandemic every prospective passenger on a domestic route plane must have the additional documents required to be able to travel. At the moment the document checking is done at the airport, and PT Angkasa Pura II is building a system so that the checking is done digitally.

PT Angkasa Pura II President Director Muhammad Awaluddin said the digital checking was aimed at simplifying procedures but still being carried out strictly, and improving customer experience.

"Our target after 7 June 2020 can be done digitally checking documents at Soekarno-Hatta Airport. This is not something that has been planned for a long time, but it must be implemented quickly while still ensuring that the inspection runs rigorously and prioritizes the principle of prudence, "Muhammad Awaluddin said in his official statement on Friday (05/06/2020).

"The document requirements for this flight can become a new normality so that in order to maintain the customer experience at the airport, PT Angkasa Pura II must quickly be able to implement digital inspection. With digitalization, the procedure can be simpler but still strict, "said Muhammad Awaluddin.

The company continues to prepare quickly and thoroughly, including conducting routine simulations almost every day since May 31, 2020, and on June 4-5, 2020 simulations were carried out involving Garuda Indonesia passengers at Terminal 3 Soekarno-Hatta.

Garuda Indonesia has informed prospective passengers on 2 flights that the required travel documents can be uploaded to the Travelation application, namely: RT-PCR (negative results of Covid-19) or rapid test (non-reactive results of Covid-19) that are still valid, Letters Exit Permit (SIKM), travel statement and travel letter from the institution / agency.

During 4-5 June 2020, as many as 400 passengers have registered at Travelation, which indicates that passenger interest is quite high on the digital document checking system.

As for Saturday, June 6, 2020, another simulation involving Garuda Indonesia passengers was carried out on 6 flights with a total of 300 passengers.

Digital Inspection

Through the Pre-clearance Document Information System, prospective aircraft passengers can upload travel documents through the Travelation application to then be inspected for initial approval (pre-cleareance).

"In the Travelation application, passengers register and upload documents to get Pre-Clearance in the form of a QR Code on a smartphone or gadget. Then, the QR Code is checked by Checkpoint 1 at the airport, "said Muhammad Awaluddin.

Then at the next checkpoint all physical documents are checked again including health related documents, to get Clearance from the Ministry of Health Port Health Office (KKP Ministry of Health). In the future, Clearance will also be given digitally.

The next process is the passenger checks in by showing the Clearance and other documents to the airline.

"The ultimate goal is full digitalization from registration outside the airport to the process of checking in at the airport. Then, passengers enter the boarding lounge to prepare to board the plane, "said Muhammad Awaluddin.

Garuda Indonesia VP Ground Services Engelin Yolanda Cardinal said that digital document checking is a form of utilizing information technology that can make the domestic departure process simpler while still meeting procedures.

"Garuda Indonesia collaborated with PT Angkasa Pura II in preparing to implement the digital document checking system," he said.

Meanwhile, in the near future there will also be a simulation involving Citilink Indonesia passengers, a subsidiary of Garuda Indonesia.

One of the Garuda Indonesia passengers who took part in the simulation said the digital inspection made the procedure simpler, more practical and efficient.

"In my opinion this way is more efficient, fast and not complicated. You see, bring a lot of files and afraid of scattered. If online, it becomes simpler, more practical and more efficient, "he added.

This digital document check will be conducted first in Soekarno-Hatta and then applied at other airports managed by PT Angkasa Pura II. (*)

Editor: Ichwan Chasani